Terms & Conditions

1. These terms

1.1 We have provided terms of use setting out how this website, being www.kettlehomes.com and any related subdomains may be used by guests and registered users, and outlining your rights and our rights in relation to its use.

1.2 Please read these terms carefully before you start to use our Website. By using our Website, you indicate that you accept these Terms and that you agree to abide by them. If you do not agree to these Terms, please refrain from using our site.

1.3 Please be aware that the Terms may change from time to time, so we encourage you to revisit this page on a regular basis to ensure you are familiar with the latest version.

2. Information about us and how to contact us

2.1 Who we are. We are Kettel a company registered in England and Wales. Our company registration number is 13051220 and our registered office is at 9th Floor 107 Cheapside, London, United Kingdom, EC2V 6DN.

2.2 Kettel Homes is a trading name of We are Kettel

2.3 How to contact us. You can contact us by writing to us at  info@kettelhomes.com

2.4 How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us.

2.5 Kettel Homes is a member of The Property Redress Scheme (membership number PRS041637), which covers activities in relation to the purchase of the home, the setting up and management of the tenancy and the management of the property during the rental period.

3. Using our Website

3.1 This Website is intended to provide information about the Kettel Homes Rent to Own Product that customers may be eligible for, subject to necessary customer and property checks and processes, which are undertaken as part of the Kettel Homes Tenancy Agreement and Future Purchase Option Agreement.

3.2 Minors below the age of 18 are not allowed to use this Website.

3.3 No aspect of the We are Kettel business falls within the scope of Financial Services regulation. This means that you do not have any of the protections under the FCA rules and do not have any cover from the Financial Ombudsman Scheme or the Financial Services Compensation Scheme. Customers should understand what this means before they use the Kettel Rent to Own Product.

3.4 This Website may provide links to third party websites over which Kettel Homes has no control. These links are provided for your convenience and Kettel Homes accepts no responsibility for the content on such websites.

3.5 The information provided on this Website does not constitute an offer to buy, sell or subscribe to a financial instrument, nor does it constitute the provision of any regulated service by Kettel Homes or its affiliates (nor any agreement to provide a regulated service). Nothing on this Website should be interpreted as investment advice, recommendations, legal or tax advice, nor should any information or content be relied upon in determining whether the Kettel Homes product is suitable for you, or making an investment or other decision.

3.6 Whilst we will do our best, Kettel Homes gives no warranty that this Website will be free from faults and/or defects (including viruses or other harmful components), and accept no liability for this or any disruption or loss of availability of this Website. You use this Website and its contents at your own risk

4. Intellectual Property

4.1 This Website and its contents are the property of Kettel Homes and are protected by applicable copyright law with all rights reserved

4.2 You may not publish, reproduce, transmit, modify, link or use for any public or commercial purposes without the prior written permission of Kettel Homes.

4.3 Nothing on this Website shall be construed as granting a licence or right to use any image, trademark, or logo, all of which are property of Kettel Homes. Kettel Homes reserves all rights with respect to its proprietary information or material on this Website and will enforce such rights to the fullest extent of applicable copyright and trademark law.

5. How we may use your personal information

5.1 We will only use your personal information as set out in our Privacy Policy.

5.2 By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

6. Our Liability

6.1 The material displayed on our Website is provided without any guarantees, conditions or any warranties as to its accuracy. To the extent permitted by law, we and third parties connected to us expressly exclude:

  • All conditions, warranties and other terms which might otherwise by implied by statute, common law or the law of equity
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Website or in connection with the use, inability to use, or results of the use of our Website, any websites linked to it and any materials posted on it, including without limitation any liability for
    • Loss of income or revenue;
    • Loss of business;
    • Loss of profits or contracts;
    • Loss of anticipated savings;
    • Loss of data;
    • Loss of goodwill

6.2 This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.